Hotel Managing Supervisor (NOC: 62022)Full-Time

Jayambe Holding Corporation. O/A Travel Inn

Jayambe Holding Corporation. O/A Travel Inn has an immediate opening for an experienced Hotel Managing Supervisor (NOC: 62022) at our location in Cochrane, Ontario.

As an Hotel Managing Supervisor (NOC: 62022), you will perform some or all of the following duties:

·         Greet, welcome, and professionally register guests upon arrival, ensuring a high standard of customer service, accurate documentation, and compliance with company policies and hospitality standards.

·         Coordinate, assign, and actively supervise the daily activities of front desk staff, reservation agents, and other accommodation service personnel, ensuring efficient workflow, service consistency, and adherence to operational procedures.

·         Develop, implement, and monitor staff work schedules, shift rotations, and operational methods to optimize productivity, maintain service quality, and meet fluctuating business demands.

·         Coordinate activities with other work units or departments.

·         Handle and resolve guest concerns, complaints, and service-related issues with professionalism and sound judgment, ensuring customer satisfaction and protecting the business reputation.

·         Prepare and submit progress and other reports

·         Monitor inventory levels and order supplies, equipment, and materials required for daily operations, ensuring cost control and uninterrupted service delivery.

·         Oversee the proper use, operation, and basic troubleshooting of computer systems, reservation software, and other equipment; coordinate maintenance and repair activities to minimize downtime.

·         Ensure the proper operation, maintenance, and repair of computers, equipment, and machinery.

·         Perform front-line duties as required, including guest services and reservations, especially during peak periods or staff shortages, demonstrating leadership by example.

Qualifications

• Completion of secondary school is usually required.

•  1-2 year of experience in the occupation supervised is required.

•  Completion of secondary school is usually required.

•  Proven analytical skills with the ability to tackle problems systematically to diagnose   issues and produce effective recommendations;

•  Multi-tasker, attention to detail, and effective time management.

Work setting

·         Rural area

Supervision

·         3-4 people

Experience and specialization

Computer and technology knowledge

·         MS Outlook

Work conditions and physical capabilities

·         Attention to detail

·         Fast-paced environment

·         Large workload

·         Standing for extended periods

·         Tight deadlines

·         Work under pressure

Personal suitability

·         Accurate

·         Client focus

·         Dependability

·         Excellent oral communication

·         Excellent written communication

·         Flexibility

·         Initiative

·         Interpersonal awareness

·         Judgement

·         Organized

·         Team player

Terms of employment: Permanent, Full time (35-40 hours/week)

Compensation: CA $25.50/hour

Location: 50 Highway 11 South, Cochrane, Ontario, P0L 1C0

To apply e-mail your resume to:  thriftlodgecochrane@gmail.com