Prepress Field Service TechnicianFull-Time

ECO3 is a global technology provider for the printing industry, delivering innovative prepress solutions that help customers improve efficiency, productivity, and sustainability.

About the Role

ECO3 is seeking a dedicated and skilled Field Service Engineer to join our team in Canada. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing ECO3 prepress equipment at customer sites.

You will work closely with customers to ensure their equipment operates efficiently and safely, providing technical support and training when needed.

We welcome applications from candidates with diverse backgrounds and experiences, including young professionals, Indigenous peoples, and newcomers to Canada who meet the requirements of the position.

Employment Details

• Employment type: Permanent, Full-Time

• Salary: $$62.83/h

• Hours of work: 40 hours per week

• Expected start date: February 1, 2027

• Primary work location: 2-5975 Falbourne Street Mississauga (ON) L5R 3V8

Key Responsibilities

• Install, maintain, troubleshoot, and repair assigned ECO3 prepress equipment.

• Perform preventive maintenance, service visits, and repairs in accordance with established procedures.

• Conduct safety checks and verify equipment performance at customer sites.

• Document service calls, expenses, and time reports accurately and within established deadlines.

• Manage spare parts orders and returns.

• Provide technical training and support to customers on equipment operation and maintenance.

• Identify opportunities to promote ECO3 products, services, and maintenance agreements.

• Follow all safety policies, including those related to operating a company vehicle.

• Collaborate effectively with colleagues, customers, and technical teams.

Required Qualifications

• Bachelor's degree in Electrical Engineering.

• Minimum 12 months of relevant professional experience in electrical systems, industrial maintenance, equipment servicing, or a related technical field.

• Strong analytical, troubleshooting, and problem-solving skills.

• Good verbal and written communication skills.

• Ability to work independently and manage service activities.

• Willingness and ability to travel frequently to customer sites.

• Valid driver's license.

Preferred Qualifications

• Previous experience in the prepress or printing industry.

• Experience installing, maintaining, or repairing industrial equipment.

• Familiarity with mechanical and electrical troubleshooting in production environments.

What We Offer

• Permanent, full-time employment.

• Competitive compensation.

• Company vehicle provided.

• Opportunities for professional growth and technical development.

• A collaborative and supportive work environment.

• The opportunity to work with advanced technologies in the printing industry.

Join ECO3 and help us deliver reliable technical solutions and exceptional customer service while growing your career with us.