Housekeeping AttendantFull-Time

Harbour House Hotel, proud to be 100% Canadian Owned, is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within Harbour House Hotel, we have an immediate opening for you to join our team.

As a member of the Housekeeping team, you are incredibly well-organized, detail-oriented, and guest-focused. You have a knack for cleaning guest rooms to the highest possible standards, reporting maintenance deficiencies to ensure perfection, handling guest requests without hesitation, and ensuring the complete confidentiality and security of our guests.

Qualifications & Responsibilities:

Fluent English language skills, both written and verbal; excellent ability to communicate clearly, concisely, and openly in all interactions.
A team player with proven success in relationship building.
Ability to make beds, dust, clean bathrooms, and vacuum within set timeframes.
Demonstrated ability to work with maximum accuracy, efficiency, and attention to detail, maintaining a keen sense of urgency always.
Strong organizational skills and demonstrated ability to multitask and prioritize in a fast-paced environment.
Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
Capable of frequent bending, standing, and walking for extended periods of time.
Previous experience in a similar capacity within an upscale establishment is considered an asset.
Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including mornings, evenings, weekends, and holidays.

Key Responsibilities:

Cleaning guest rooms, bathrooms, and making beds in accordance with established standards and procedures; replacing all linens as required.
Removing trash, dirty linen, and room service items.
Dusting and polishing furniture.
Vacuuming carpets in the guest rooms and hallway.
Inspecting the condition of all furniture for tears, rips, and stains; reporting any damage for immediate repair.
Recording all guest requests (special requests, daily special cleaning times, extra towels and/or linens, etc.) for future reference and indicating all Do Not Disturb or refused service requests.
Exhibiting a professional, respectful, and genuinely helpful demeanor in all interactions with guests and fellow employees.
Filling the carts with supplies and transporting them to their assigned areas.
Performing other duties, as assigned.

Personal Suitability

Dependability, Initiative, Judgement, Organized, Team player, Reliability, Flexibility, Client focus, Excellent oral communication, Effective interpersonal skills, Interpersonal awareness

Work Conditions and Physical Capabilities

Fast-paced environment, Tight deadlines, Attention to detail, Combination of standing, walking, and standing for extended periods

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a unique island experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all our associates.

Harbour House Hotel is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Harbour House does not discriminate based on disability, veteran status, or any other basis protected under federal, provincial or local laws. Harbour House takes its obligations under the Human Rights Code. We thank all applicants for their interest in Career opportunities with the Harbour House Hotel; however, only those applicants we wish to interview will receive a reply to their application.