Food Service Supervisor (NOC 62020)Full-Time

GILL BROTHERS ASSOCIATES INC. O/A SUBWAY

Gill Brothers Associates Inc. O/A Subway has an immediate opening for an experienced Food Service Supervisor (NOC: 62020) at our location in ST. CATHARINES, Ontario.

As a Food Service Supervisor (NOC 62020), you will perform some or all of the following duties:

• Supervise, coordinate, schedule, train, and evaluate servers, kitchen staff, and other food service workers.

• Establish work schedules and assign duties to ensure efficient restaurant operations.

• Ensure that food and service meet quality control standards and company policies.

• Supervise and check the assembly and presentation of regular and special food orders.

• Estimate and order ingredients and supplies required for meal preparation.

• Maintain records of inventory, stock, repairs, sales, and food wastage.

• Ensure that food preparation and handling procedures comply with health, safety, and sanitation regulations.

• Resolve customer complaints and respond to routine questions and inquiries to ensure customer satisfaction.

• Assist the Restaurant Manager in coordinating daily restaurant and kitchen operations.

• Assist in training new employees and identifying ongoing training needs.

• Monitor staff performance and provide coaching to improve service quality and productivity.

• Support restaurant operations by working in various service positions during busy periods as required.

• Perform opening and closing procedures in accordance with company policies.

• May participate in the hiring of food service staff and assist in their training.

• May assist in menu planning and determining food costs.

• Perform other related duties as assigned.

Qualifications:

·         Completion of secondary school is required.

·         Completion of a community college program in food service administration, hotel and restaurant management, or a related discipline or 1–2 years of experience in food preparation or food service is required.

·         Previous supervisory experience in a food service environment is considered an asset.

·         Strong knowledge of food service operations and food safety practices.

·         Excellent leadership, communication, and customer service skills.

·         Ability to work in a fast-paced environment and handle multiple priorities.

·         Strong organizational, problem-solving, and time management skills.

·         Attention to detail and ability to maintain quality standards.

·         Flexible to work evenings, weekends, and holidays as required.

·         Ability to motivate, coach, and supervise a team of employees working in the restaurant.

Terms of employment: Permanent, Full time (30-40 hours/week)

Wages: CA $19.00 /hour

Location: 387 Scott Street ST. Catharines, Ontario, L2M 3W2

To apply e-mail your resume to: subway84@hotmail.com